Frequently Asked Questions
How long does it take?
Let me be very clear. I will never ever promise you a one day install. I have installed full panel kits in a day, ive done some by lunch. The only way this is possible is the measuring that is done weeks or months prior has to be perfect. The fabrication, again done weeks or months prior, has to be perfect. The can be no damage, mold or mildew present. Your installer has to be able to solve problems on the fly. if all these things plus the stars and planets align then gluing your premade panels to the studs shouldn't take more than 4 hours. We don't do that. We tear it down, build it back up and then tile it. Tile has literally unlimited options. Grout isn't the cementous permeable kind from the 80's anymore. The rumors and stereotypes that these one and done guys shout don't apply anymore." How long does it take? "Plan for 5, count on 4, and don't be surprised if it takes only 3.
Are you licensed/insured?
In Indiana there is no licensing for tile contracting. There is a union of floorcoverers in which tile setting is included but this is not a union area as far as residential is concerned. This is a good thing, in that because one guy is usually better than another the better guy can command more money and get it. With licensing every installer is treated equal and that is just not true. Tile is more art than science and there is a LOT of science. You have to know it all before you can guarantee your art for a lifetime. The insurance companies know this, and they rob us blind on our premiums. I carry 3 million in general liabitlity and another 3 million on commercial auto insurance.
I have a very small bathroom. can I have a shower installed?
if there is a shower or tub there now we can help. if there is no plumbing for either tub or shower I recommend you contact a licensed plumber such as
Northside Plumbing
260-483-0572
https://www.northsideplumbingfw.com,
Blakley Plumbing Inc
260-493-7107
https://www.blakleyplumbing1958.com
Do you offer Design Consultation?
Yes, we do, and our experience is a big bonus here. We have seen and installed every trendy design and tile in the last 40 years. some designs are timeless, elegant, and yet still modern. We work with The Tile Shop ad their designers as well as a few of the ladies at Choice Designs to help you wade thru the overwhelming number of choices available.
Do you offer bathroom remodeling services?
If you’re interested updating your bathroom with a new floor and some paint or you want to gut it and start from the studs, we provide complete bathroom renovation services. Tub and shower conversions are most popular, and we offer upgrades that can make your bathroom more accessible with ADA compliant features.
Do you offer Installation?
Of course. This is our main focus. We can offer advice to the DIY market as well. I did the Saturday seminars at The Home Depot for several years back in 2005-2010 So if you tried to DIY tile in that era and went to a workshop at home depot there is a high degree of probability I was the instructor..
How does Phlat Tile Co ensure outstanding customer service?
Do you provide materials?
We can provide a package deal for you. we have several ready to go at any given time. These include patterns and tile that we have selected and they work very well together. If this is more to your liking please contact me pictures and samples.
How much does it cost?
For budgeting proposes the value per square foot is a great target. Zillow includes price per square foot in most listings. Use the length and width of your bathroom to figure out the square feet and multiply by the listed per foot price. There are many ways to figure out the amount you can or should spend, but this is how i look at it. the price per square foot that Zillow gives is spot on. But is the spare bedroom worth the same as the master bath? A 12x14 bedroom is $16,800 the average master bath is worth 12,000? 25% of the listed per foot price goes to hallways and such spaces, the remain 75% goes ionto a pot. Then, 50% bedrooms & 75% living/great room the rest goes into the pot. Pot splits 60-40 bathrooms-kitchen. You have more bathrooms, they get more money. Now you have guideline for the budget that will never take you out of the value of your home.
Do you offer financing?
We can finance the labor for you. we offer 3, 6, and 12 month interest free payments, details can be found here We work closely with The Tile Shop 260-471-8872 tileshop.com You can contact them through our account for special pricing as well as financing options.
Do you have a specialty?
Do you sell tile?
We do not sell tile retail. we are not a distributor nor in the business of retail sales. We do buy pallets from time to time and pass those savings on to our clients.